Synowledge understands that it has become increasingly difficult to locate reliable support for legacy systems. For the last twenty years, our resources have provided, cost-effective, solutions to MANMAN users.
Service offerings for MANMAN customers include:
Application Support
24/7/365 Help desk application support and monitoring. Remote/On-Site technical support
Change / User Management
New user set-up/access administration, password maintenance, and variable management
Database Administration
Database log maintenance, unauthorized activity monitoring, and system testing
Disaster Recovery
Data backup and restoration, business continuity planning and support, and parallel system operation
Data Migration
Full data migration and configuration capabilities
Ad-hoc Queries / Reports Development
Detailed analytics reporting and First Line ad hoc query development
Upgrades
Parallel installation / seamless software upgrading and source code modifications